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Frequently Asked Questions
How do I place an order?
Add the products you want to your cart, enter your details and complete your order securely through our payment portal. At checkout, you can choose from two or three delivery options, depending on the product and delivery area:
1. Collection from our showroom in La Romaneta.
2. Delivery via one of our carefully selected delivery services.
3. VIP delivery: We personally deliver your order, place the artificial plant or arrangement in your chosen location and, if you wish, finish the pot neatly with bark. This service is available for selected products and regions.
After placing your order, you’ll receive an email confirmation with all your order details.
Which countries do you ship to?
Shipping within Spain starts at € 15,95. We also ship to the Netherlands and Belgium. Exact shipping costs are calculated automatically at checkout.
Most bouquets can be shipped without a vase. We do not ship vases, pots or bouquets with vases due to the risk of breakage. These can be collected by appointment from our flower studio in La Romaneta or delivered in person to certain regions.
Would you like to have an order shipped to another country? Please get in touch and we’ll be happy to discuss the options.
What are the delivery costs?
Delivery costs depend on the size, weight and destination of your order. Delivery costs are calculated automatically at checkout.
How long does delivery take?
Delivery time depends on the product and delivery address. You’ll find an estimated delivery time on each product page. We’ll notify you as soon as your order has been dispatched.
Are the vases and pots included in the price?
This varies by product. Each product page clearly states whether the vase or pot is included.
Will the products look exactly like the photos?
We do our best to depict every product as accurately as possible. Handmade arrangements may vary slightly, but are always created in the same style, quality and look.
Can I have a custom bouquet or artificial tree made?
Yes! We’d be happy to create an arrangement or artificial plant set that perfectly suits your needs and interior. We also take on complete bespoke projects, such as floral ceilings, flower facades, blossom trees, plant walls and unique plant or floral installations for homes, hospitality venues, offices, shops and other business premises. Please get in touch to discuss the options.
Can I return my order?
Yes, unused standard products can be returned within the applicable returns period. Custom-made products cannot be returned.
What should I do if my order arrives damaged?
Please check your order as soon as it arrives. If it has been damaged in transit, contact us as soon as possible and, if possible, send us a few photos. We’ll always do our best to find a suitable solution.
Can I collect my order from the showroom?
Yes. You can also collect your order from our showroom in La Romaneta (Alicante). Please contact us in advance to arrange a convenient collection time.
How do I care for silk flowers and artificial plants?
Silk flowers and artificial plants require very little maintenance. Regular dusting with a feather duster or soft cloth is usually enough to keep them looking their best. Each product in our online shop also includes a product-specific description with helpful information on care, placement and how to keep it looking its best.
Are UV-resistant artificial plants suitable for outdoor use?
Yes. Our UV-resistant artificial plants are specially designed for outdoor use and are more resistant to sunlight than standard artificial plants. According to our supplier's tests, these plants retain their appearance for up to 3 years under normal conditions. Standard artificial plants that have not been specially treated for UV resistance can quickly fade when exposed to sunlight. Please note that weather conditions, the level of sun exposure and the location can all affect their lifespan.
Can I get advice on choosing an artificial plant or silk bouquet?
Of course. We’d be happy to advise you on the right size, style and combination of artificial plants, silk flowers, vases and pots to suit your interior or outdoor space perfectly.
Why do so many people on the Costa Blanca choose silk flowers and artificial plants?
Silk flowers and artificial plants are the ideal solution for homes on the Costa Blanca. Many holiday homes and second homes are left empty for long periods, making real plants and flowers difficult to maintain. With high-quality silk flowers and artificial plants, you can enjoy a welcoming interior all year round, without watering or upkeep. From our showroom in La Romaneta, near Alicante, we’d be happy to advise you on the best option for your home.
Do you supply artificial plants and silk flowers to restaurants, hotels and businesses in the Alicante area?
Yes. We supply bespoke arrangements for restaurants, hotels, shops, offices and other businesses in the Alicante and Costa Blanca region. From luxurious silk flower bouquets to complete floral and plant installations that create a stylish, welcoming atmosphere.
Can I bring my own vase for a silk bouquet?
Absolutely. You’re very welcome to bring your own vase. We’ll create a custom silk flower arrangement to suit its shape, size and style perfectly. Prefer a new vase or pot? You can also choose from our extensive collection of vases and pots in our showroom, all designed to complement our artificial flowers and plants.
Can I request a quote for a larger project?
Yes. For larger projects, such as restaurants, hotels, holiday parks, offices, shops or entire homes on the Costa Blanca, we’d be happy to provide a no-obligation bespoke quote.
Are silk flowers and artificial plants a sustainable choice?
Yes. High-quality silk flowers and artificial plants last for years and don’t need to be replaced regularly. This makes them a sustainable alternative to fresh flowers and ideal for homes, holiday homes and businesses.
Can I buy just a vase or pot?
Yes. Alongside silk flowers and artificial plants, we also offer a collection of vases, pots and home accessories available to buy separately. Our range is regularly updated. Visit our showroom in La Romaneta, near Alicante, and discover what we have for your home or holiday home on the Costa Blanca.
What are your opening hours?
Our showroom in La Romaneta, near Alicante, is open by appointment from Monday to Saturday. Would you like to visit? Simply book an appointment via WhatsApp, email or the contact form on our website. This allows us to take the time to give you personal advice.





